problem getting cloud response only from phone

Question

Hi,

I am new to this service.

I am able to save and get leaderboard info from unity editor.

But when I run the same app from andoid phone, it is not responding ( saving or retrieving ).

Can you please help me on this ?

Thanks

Comments

Could you share the exception details which you are having on your phone logcat while calling the leaderboard API? It will help us to provide better support to you.

Thanks,
Himanshu Sharma

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I am running it in galaxy S4

02-10 16:09:18.621 D/ProgressBar(  738): updateDrawableBounds: top = 0
02-10 16:09:18.621 D/ProgressBar(  738): updateDrawableBounds: right = 144
02-10 16:09:18.621 D/ProgressBar(  738): updateDrawableBounds: bottom = 144
02-10 16:09:18.776 E/ViewRootImpl(  738): sendUserActionEvent() mView == null
02-10 16:09:18.871 D/AbsListView(  738): unregisterIRListener() is called
02-10 16:09:18.886 D/AbsListView(  738): unregisterIRListener() is called
02-10 16:09:18.916 D/dalvikvm(  738): GC_CONCURRENT freed 2752K, 24% free 20540K/26800K, paused 2ms+8ms, total 101ms
02-10 16:09:22.101 D/AbsListView(  738): unregisterIRListener() is called
02-10 16:09:22.706 D/AbsListView(  738): onVisibilityChanged() is called, visibility : 4
02-10 16:09:22.706 D/AbsListView(  738): unregisterIRListener() is called
02-10 16:09:39.401 D/AbsListView(  738): onVisibilityChanged() is called, visibility : 0
02-10 16:09:39.401 D/AbsListView(  738): unregisterIRListener() is called
02-10 16:09:39.426 D/AbsListView(  738): unregisterIRListener() is called
02-10 16:09:39.426 D/AbsListView(  738): unregisterIRListener() is called
02-10 16:09:42.836 D/AbsListView(  738): unregisterIRListener() is called

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Could you please put the below line of code before making a request of leaderboard:
App42Log.SetDebug(true);

It will print the internal logs of that method which will help us to provide better support to you.

Thanks,
Himanshu Sharma

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Hi,
I have App42Log.SetDebug(true); as you mentioned.
I am not able to see anything new in logcat after I add it.
The problem is only when it is run from phone.
It is working fine in unity editor.

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Hi,
The problem got solved now.
I was not using the unity specific code.
Everything ok now.
Thank You.

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Hello Seebak,

Good to hear that your query has been resolved. Please close this thread if you do not have more question for us.

Thanks,
Himanshu Sharma