Setup custom email for sending reset Password info

Question

Hello

 

I'm trying to setup email for my app on dashboard to send reset password info with my preference, but got problem.

Follow this post as a reference, but get no success

What was done

GMAIL

google setting - official settings, see attached png

Yahoo

POP access settings and instructions for Yahoo Mail | Yahoo Help ... - official settings, see attached png

Problem

When I try to send email - I got message mail sent successfully, but I don't receive any email

After reading post found similar problem described here - exactly same case as I have. On linked post there is no solution for problem and post to old to continue there.

Also, I got from google warning about unsecured connection, but even if I turn security to lowest level - it's not work (for yahoo service, I even not receive anything). 

my account -  translatorDevelopmentTeam@gmail.com

 

Another problem - when I try to save template - I got notification: "saved", but when I return back in few min it's gone....

 

Thanks in advance

Answer 1

Hi,

 

Apologies for getting late back to you.

Our production team is looking into it, will update you very soon.

 

Regards,

Himanshu Sharma

Comments

add yahoo account to app

also if u perform success testing on your side u already should be able to allow google to use account? Am i right? If yes - please advice how to do so

thanks

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Finally i found what should be done:

1)
"Allow less secure apps" - put it to ON
as described here - https://support.google.com/accounts/answer/6010255?hl=en

2) go to email account->settings->Forwarding and POP/IMAP-> IMAP Access:->change "Status: IMAP is enabled" and "Status: POP is enabled for all mail"

That would work and allow anyone including app42 service access to email

@Himanshu Sharma -  thanks, and i guess u should add this to your instruction how to setup google account, as u see, I spend few weeks while the reason was found...

you can close discussion, for now resolved

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Please use this link to allow apps to send email https://myaccount.google.com/lesssecureapps?pli=1. Once it is done then check again by resetting your password and let me know if you are able to receive the emails.

Regards,
Himanshu Sharma

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Sure will work with your feedback. Let me know if any other help required from our end.
Regards,
Himanshu Sharma

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thanks, and have a good day :)