App42 Authenticate 4G network problem

Question

App42 Authenticate Problem:

Hi, App42 support team:

    When I use 4g network, I call Authenticate function, my app terminate at SimplejSON_JObject_Pasre_string of app42, and I use xcode 6.0.1, and unity3d 4.5.4.

If I use Wifi, it is ok!

I had sended email to you, but you don't reply to me. 

 

 app42 log:(use App42Log.SetDebug(true);)

apiKey******************** body{"app42":{"user":{"password":"84750149","userName":"100647262"}}}timeStamp2014-10-31T13:25:55.333Zversion1.0

 

(Filename: /Applications/buildAgent/work/d63dfc6385190b60/artifacts/iPhonePlayer-armv7Generated/UnityEngineDebug.cpp Line: 49)

 

 GetInstance Null

 

(Filename: /Applications/buildAgent/work/d63dfc6385190b60/artifacts/iPhonePlayer-armv7Generated/UnityEngineDebug.cpp Line: 49)

 

 RESTConnectorWWW:  Awake

 

(Filename: /Applications/buildAgent/work/d63dfc6385190b60/artifacts/iPhonePlayer-armv7Generated/UnityEngineDebug.cpp Line: 49)

 

 QueryString is ?

 

(Filename: /Applications/buildAgent/work/d63dfc6385190b60/artifacts/iPhonePlayer-armv7Generated/UnityEngineDebug.cpp Line: 49)

 

POST URI : http://api.app42cloud.com/cloud/1.0/user/authenticate?

 

(Filename: /Applications/buildAgent/work/d63dfc6385190b60/artifacts/iPhonePlayer-armv7Generated/UnityEngineDebug.cpp Line: 49)

 

Calling: Wait For request callback

 

(Filename: /Applications/buildAgent/work/d63dfc6385190b60/artifacts/iPhonePlayer-armv7Generated/UnityEngineDebug.cpp Line: 49)

 

successValue :

 

(Filename: /Applications/buildAgent/work/d63dfc6385190b60/artifacts/iPhonePlayer-armv7Generated/UnityEngineDebug.cpp Line: 49)

 

Comments

We are investigating it at our end. Can you please confirm that is it happening only for authentication function or you can not use any of the App42 APIs on 4G?
We will be sending reply to your email too shortly with outcome.

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Hi,  Sometimes, when I query data, it will not run as normally, when I use 4G network(the data not exist, but it tell me the data exist).
My app first call the authentication function, so if this call failed, the other api can't be called.
And had you tested your interface by US/Europe's 4G network?

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if i call authentication function,
I get the exception:
com.shephertz.app42.paas.sdk.csharp.app42exception: System.NullReferenceException:Object reference not set to an instance of an object
at SimpleJSON.JObect.Parse(System.String aJSON)[0X00000]in <filename unknown>:0
at .connection.RESTConnectorWWW+<EXECUTE>D_6.MoveNext()[0x00000] in <filename unknown>:0

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Yes, we have tested this on these networks and it is just a HTTP request and should not break. We have send a reply to your mail. Lets connect on skype to solve this.

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It seems that, the content is null if I use 4g network.