CONNECTION_ERR

Question

When I attempt to connect to the AppWarp server, I always get the error  "CONNECTION_ERR" =5. Why? 

The secret key and the API key are right and the initialization is done. 

 

Thank you very much

Answer 1

Can you give some more details? - like what platform you are using.. which SDK you are using etc.

Comments

I tried it with another device by installing the test app and the connection works .. it is really strange!  I do not know why it happens. Maybe there are device requirements for using  this api?

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The SDK works on all android devices. Which Api (repsonse listener) is giving you Resource_not_found?
Do note that if you try to join with the same name from two or more devices - you will get auth_error. Connected users need to have unique usernames.

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It is  Connection Request Listener

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You should connect with the correct keys. Resource not found is if your app key is incorrect i.e. an application doesn't exist on our cloud for the key given. Authentication error will come if the api key is correct (application exists) but either the secret key is incorrect OR if another user with the same name is already connected.

If the issue is persisting - please send us a mail on support@shephertz.com with your keys and we can look in to it if there is something wrong specific to your application container. Also you can send us any modifications to that sample that you may have done.

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No, the problem is just the device, even trying with one of your examples. Perhaps the device is too old or incompatible with some features .. because with a smartphone the application connects, the ConnectionRequestListener responds correctly, so the keys are right and all the rest.

it is strange, as well as to change the device, I do not know what I could do.