ErrorCode: 1401- UnAuthorized Access (Due to Clock Divergence)

Question

In Brazil clocks do not change time in summer and for this reason there is a time difference between my device and your server. How to solve this situation, considering that all users of my developed applications will have a different time?

Answer 1

Hi Alexandre,

Greetings!!!

We have forwarded your query to our team, we will get back to you as soon as possible.
 

Regards,

Priyanka Singh

App42 Team

Comments

Hi Alexander,

Please follow the below steps and execute the API and let us know if the issue still persists.

We will be happy to help you.

Steps:

Login into the App42 AppHQ->App42CloudAPI->AppManager->Settings->Disable Replay Attack Protect.

Regards,
Priyanka Singh
App42 Team

---

I performed the tests and apparently it is solved. Thanks for the quick response.