AppWarp connectWithUserName() -> CONNECTION_ERROR

Question

Hello,

 

since a few days I get the error message "CONNECTION_ERROR" when I call the method connectWithUserName().

Unfortunately I can't find any explanation what exactly the error message means, how it is caused and how to fix it. 

Before that, I never had a problem with the connection.

I hope you can help me.

 

Edit:

I forgot to mention that I get the same error message via the dashboard when I try to connect a user there.

Answer 1

Hello Kallo1994,

Greetings!!!

Could you please let know the App42 SDK version on which you are working on and facing this issue, it will help us to provide better support to you from our end.

Regards,

Priyanka Singh

App42 Team

Comments

I use the Version 2.3

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Hello Kallo1994,

Please share the platform detail on which you are working on like Android or ios, it will help us to provide better support to you from our end.

Regards,
Priyanka Singh
App42 Team

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SDK Version for Android

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Hello Kallo1994,

Thank you for sharing detail with us, we have forwarded this query to our team, we will get back to you as soon as possible.

Regards,
Priyanka Singh
App42 Team

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Hello Kallo1994,

Please verify the internet connection setting and permission in android manifest file and confirm to us. It will help us to provide better support to you from our end.

Regards,
Priyanka Singh
App42 Team

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Of course, the Internet Permission was set in android manifest. It worked for months, but suddenly it didn't work anymore.

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I have also tested other SDK versions, but the error message is still there.

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Hello Kallo1994,

Thank you for the confirmation, we will share an update on this as soon as possible.

Regards,
Priyanka Singh
App42 Team

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Hello Kallo1994,

Could you please share your AppName and add us (collaborator@shephertz.com)as collaborator in your application. It will help us to check the issue at our end.

For adding us as a collaborator please follow the below steps:

App42Cloud API->AppManager->Collaborator->Add Collaborator-> Enter above mentioned email Id and submit.

Regards,
Priyanka Singh
App42 Team

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I have added you to the app "AIM".

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Hello Kallo1994,

Thank you so much for your patience and understanding.

Your query has been resolved from our end, please check the same at your end and if you have any concern please do feel free to reach out to us.

We will be happy to help you.

Regards,
Priyanka Singh
App42 Team

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Hi Priyanka,

I am getting the CONNECTION_ERR as response when trying to connect to the AppWarpS2 Server hosted in my local system.
Both android client and the Java server is connected to same WiFi network.
The SDK version that I use at the client side are
App42_ANDROID_SDK_4.0.jar
App42MultiPlayerGamingSDK.jar (version 2.3).

I am calling initialize() with appKey, serverHost and serverPort.

I request you to please help me out here.

Thanks,
Varun