Collections problem is real: appErrorCode:140, message:UnAuthorized Access, details:Client is not authorized

Question

I am also having this problem. It started after I deleted a collection. I can no longer .insertJSONDocument to any *new* collection, only an existing one. I have tried various simple names, such as "test", and nothing works. Also, just like the other poster, I get, "Something went wrong" when I try to create a new collection on the nosql storage AppWarpHQ page.  Using your old UI, I tried doing an "Import Data" with "Add New" collection.  I used your sample JSON from the "Learn More" link to make sure I complied with your format.  Just like for the other poster, it gives an error: "Invalid Request".

Note that I do not get an error when trying to .findDocumentsByQuery on a non-existant collection, only when I try to .insertJSONDocument on a non-existant collection.

'{"app42Fault":{"httpErrorCode":401,"appErrorCode":1401,"message":"UnAuthorized Access","details":"Client is not authorized"}}'

 
Also note that there was no problem **before** I deleted the collection from the nosql storage AppWarpHQ page.  Importantly, I am still able to .insertJSONDocument on my existing collections, but unable to create new ones.

 

Here's the code I'm using.  It ***WORKS WITH AN EXISTING COLLETION*** but fails when a non-existant collection is named:

 

			nosqlSvc.insertJSONDocument(MASTER_DB_NAME, "test", {test:1},
				new UserServiceCallback(
					function(obj:Storage) : void
					{
						log("INSERT OK");
					},
					function(ex:App42Exception) : void
					{
						log("INSERT FAILED", ex.getMessage(), "APP:", ex.getAppErrorCode(), "HTTP:", ex.getHttpErrorCode());
					}
				)
			);

 

 

I see a lot of questions in this last week about this same problem.  Please advise, this is obviously not a customer implementation issue.

Answer 1

Hi Kustardking,

Could you please add me(demo@shephertz.com) as collaborator to your app and share the App Name in AppHQ Management Console?

It will help us in investigating this problem.

P.S. To add collaborator, go to App Manager -> Collaborator -> Add Collaborator and provide above email address.

Thanks.

Comments

I've added demo@shephertz.com as a collaborator.  The app name is ChopSuey.

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Hi Rajeev - I see that it is working again, and that someone made a test collection, "accounts1".  Thanks for the help.  What was the problem?

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Yes, there was some problem with the collection creation which we have fixed.