Shephertz Community - Recent questions and answers in JavaScript

Answered: CORS PROBLEM

Thu, 04 Mar 2021 05:28:02 +0000

Hi gonzos978,

Sorry for the delayed reply. We have forwarded this query to our team.

We will get back to you as soon as possible.

Regards,

App42 Team

Is it possible to integrate App42 SDK with Angular6 and above? if yes How can I integrate.

Mon, 07 Sep 2020 08:23:10 +0000

works on localhost but not on live server

Tue, 28 Apr 2020 07:05:05 +0000

Im getting an error whenever i try to initialize the api. the script works locally but not on my live server. how do i fix?

http://prntscr.com/s76uzr

Answered: The GET and POST request for storing the user score is getting sent continuously. How to stop it?

Mon, 03 Jun 2019 07:54:56 +0000

Hi Pratik,

Apologie for the delayed reponse.

We have forwarded your query to our team, we will get back you as soon as possible.

Regards,

Priyanka Singh

App42 Team

Answered: Node sdk still works

Thu, 18 Apr 2019 12:56:07 +0000

Hi,

Could you please share your query on support@shephertz.com? it will help us to provide better support to you from our end.

Regards,

Priyanka Singh

App42 Team

Answered: Multiple Score using same name on Leaderboard

Mon, 31 Dec 2018 10:47:14 +0000

Hello Chian Song Lim,

Greetings!!!

Yes, It is possible through our GetTopNRankings API, this will give you the top N scores and it is possible that one user can fall in the list multiple times.

But GetTopNRankers will give you the top N Rankers(unique users). For example: If there are three users who have played the game and have scored as follows:

1. ABC 1000

2. EFG 999

3. EFG 998

4. BCD 997

4. EFG 222

100. EFG 20

Now, GetTopNRankings with N = 3 will give you ABC 1000, EFG 999, EFG 998, whereas GetTopNRankers for N=3 will give you ABC 1000, EFG 999,and BCD 997

Please let us know if you have any further queries, we will be happy to help you.

Regards,

Priyanka Singh

App42 Team

Answered: What's the best way to implement the App42 javascript sdk in an app using webpack?

Mon, 24 Sep 2018 15:46:11 +0000

Hi Dayne,

Apologies for the delayed response.

Yes, we have not tested the JS SDK with webpack. Could you please share the exact issue you are facing with this process so that we can look into this.

Thanks.

Answered: European server is down..

Mon, 24 Sep 2018 07:07:10 +0000

Come on guys, you need to install a valid SSL certificate.

If I disable this line

warpclient.enableSSL(true);

I can connect to your server. How hard can that be?

Unless this is a dead project, where is the support team?

Answered: How do I update the room properties

Mon, 30 Jul 2018 07:18:53 +0000

Hi,

Apologies for the delayed response.

You can update room properties as follows:

var tableProperties = {
     "roomType": "Private",
     "loc": "IN"
}
var removeArray = null;
AppWarp.WarpClient.getInstance().updateRoomProperties(roomId, tableProperties, removeArray);

removeArray is an JSON Array in case you have to use this parameter or you can pass null.

Please let me know in case of any further query, I will be happy to help you.

Thanks.

Answered: how to send multiple files to shehertz storage?

Wed, 25 Apr 2018 06:35:46 +0000

Hi Renan,

Greetings,

As of now, we don't have such kind of API which will upload the multiple files at same, there will be single file processed by the server at a time. In case if you have written your own custom logic for uploading the multiple files using the for loop, the server will be processed and upload the file one by one but at the time it will upload the single file.

In case if you have any other queries please do feel free to reach out to us.

We will be happy to help you.

Regards,

Priyanka Singh

App42 Team

Answered: Getting "Cross-Origin Request Blocked" for StorageService.updateDocumentByDocId API call

Mon, 08 Jan 2018 06:19:45 +0000

Hi Gyanam,

We have forwarded this query to our development team and will update you asap for the same.

Thanks.

Answered: How to get more than 100 results from leaderbord on js

Tue, 05 Dec 2017 09:24:33 +0000

Hi,

Greetings!!!

Please use this javascript getTopNRankings API and set the offset by using the below code snippet to fetch the record more than 100.

Please find the code snippet for Offset/paging code snippet:

var otherMetaHeaders = {}

otherMetaHeaders["offset"] = 1

scoreBoardService.setOtherMetaHeaders(otherMetaHeaders)

If you have any other queries please do feel free to reach out to us.

We will be happy to help you.

Regards,

Priyanka Singh

App42 Team

Answered: Can not fetch data from getTopRankingsByDate function

Tue, 19 Sep 2017 08:57:07 +0000

Hi Tomislav,

Greetings!!!

We have cheked this issue at our end it seems everything is working fine here, most probably this error accur due to the data is not available between that date range. Could you please share the more details like Game name API Key and Secret Key on support (support@shephertz.com)? It will help us to provide better support to you from our end.

Note : It will return max 30 days data prior to the end date. Also, the data which will get returned will not be in real time, there will be a lag of few hours.u

Regards,

Priyanka Singh

App42 Team

Answered: Can not fetch data from getTopRankingsByDate function

Fri, 15 Sep 2017 13:35:09 +0000

Hi Tomislav,

Greetings!!!

You are getting 404 not found exception because you are trying to fetching score between start date 2017-09-15 and end date 2017-09-16 , the end date which you are passing still has to come. Please enter the valid start and end date upto today.

If you have any other queries please do feel free to reach out with us.

We would be happy to help you out!

Regards,

Priyanka Singh

App42 Team

Answered: Can not fetch data from getTopRankingsByDate function

Mon, 11 Sep 2017 11:06:46 +0000

Hello Tomislav,

Greetings!!!

Could you please add us( collaborator@shephertz.com ) as a collaborator into your app in AppHQ, and also share the AppName and Game name with us. It will help us to provide better support to you.

P.S: To add collaborator, Login to AppHQ->App42 Cloud API->App Manager->Collaborator->Add Collaborator->Enter the above emailID and Submit.

Regards,

Priyanka Singh

App42 Team

Answered: How many games can I create maximum?

Fri, 18 Aug 2017 12:56:18 +0000

Hello,

Greetings!!!

The limit of the game creation is depend on the pricing plan, please have a look here for getting more details about the pricing plan.

If you have any other queries regarding our ShepHertz product please do feel free to reach out with us.

We would be happy to help you out!

Answered: Do you have delete game function in the leadersboard service?

Thu, 17 Aug 2017 12:14:27 +0000

Hi,

Greetings!!!

As of now, we don't have delete game API in Leaderboard Service but you can delete leaderboard as well as indivisual entries from that particular leaderboard directly through the dashboard.

Please follow the below steps and let us know if you need any help from our side:

Delete Game: Select App42 Cloud API->Gaming->Game->Click the Delete Game button given on the game icon and submit, it will delete your leaderboard from backend.
Delete Indivisual Entries from Leaderboard: Select App42 Cloud API->Gaming->Leaderboard->Select your leaderboard from which you want to delete user partcuar score-> Click Manage->Delet Score, it will delete user score from that leaderboard

Answered: addOrUpdateKeys request blocked by firefox

Mon, 14 Aug 2017 07:11:16 +0000

Hi Mikael,

Apologies for delayed response.

We have forwarded your query to our team, we will be getting back to you as soon as possible.

Answered: User Service - Reset Password

Fri, 24 Mar 2017 11:42:06 +0000

Hi Odf,

Apologies for the inconvenience cause.

There was some issue due to which you were getting this exception. Could you please check again and let me know if you still face this issue.

Regards,

Himanshu Sharma

Answered: UserService 1401 UnAuthorized Access Error

Wed, 01 Mar 2017 06:31:55 +0000

Hi,

Team has tried to reproduce but they were unable to reproduce. It is working fine at our end.

Could you please share any sample in which we can reproduce this at our end. It will help us to understand the problem you are facing.

Thanks.

Answered: how to give the fcm server key for javascript push notification in android setup?

Sat, 11 Feb 2017 21:22:45 +0000

Hi Extranetaccess,

FCM server key need to be uploaded in the dashboard under Unified notification -> Settings -> Android setting. Could you please let us know how you integrated Push notification in your ionic application means the step which you have followed. It will help us to provide better support to you.

Regards,

Himanshu Sharma

Answered: api.shephertz.com cannot be reached from AWS ec2

Mon, 14 Nov 2016 18:49:09 +0000

Hello Bob,

This query is already answered by support team, please check and let me know if the problem continues.

Regards,

Rajeev

Answered: how to link the facebook signin in our ionic app using app42 social service?

Fri, 22 Jul 2016 06:42:42 +0000

Hi,

It looks like your code is correct. If you are getting any exception on calling linkUserFacebookAccount, then share your error message with us.

It will help us debug the problem.

Regards,

Rajeev

Answered: Initialize in PHP and then switch to Javascript?

Fri, 13 May 2016 10:28:16 +0000

Hi Chance,

Greetings for the day!!!

Putting a secret key inside the code is not an issue, the main keys are API Key and Admin key (if you have created an ACL app). Because if you embedded the API & Admin key inside your code, then any programmer can see those credentials by debugging your source code and that's why we provide 2 level security for app data:

Method Authorization
Object level authentication ( ACL)

Also, the server side tools help you in a different way because you can embed the admin key inside your custom code and you can take further action on the top of all services and it will be on the server. Nobody can see your data or your credentials from it.

Please go through this link for more details and let us know if you need any help while integrating it.

We are happy to assist you.

Regards,

Himanshu Sharma

Answered: Custom code support for Javascript

Wed, 04 May 2016 14:24:26 +0000

Hi,

Please find below code snippet to call App42 Custom code from latest Javascript SDK and let me know if you need any other help from my side. I will be happy to help you:

App42.initialize("APIKEY", "SecretKey");

var customCodeService  = new App42CustomCodeService();
var jsonboby = new Object();
jsonboby.name = "Nick";
customCodeService.runJavaCode("Deployed Custom code name",jsonboby ,{
success: function(object) {
},
error: function(error) {
}
});

Regards,

Himanshu Sharma

Answered: Using the JavaScript SDK can not send push notifications

Fri, 25 Mar 2016 18:16:55 +0000

Hi,

Could you please share the push logs which you are getting inside AppHQ Management Console at the time when you are sending push to user. It will help us to provide better support to you.

To see push logs inside AppHQ Management Console, click on Unified Notification - > Push -> Logs.

Regards,

Himanshu Sharma

Answered: Java script error TypeError: p.success is not a function

Sun, 21 Feb 2016 18:44:08 +0000

Hi,

Could you please share your code snippet in which you are working on? It will help us to provide better support to you.

P.S Please download app42 sample project from here for the reference and let us know if you still face any issue.

Regards,

Himanshu Sharma