Shephertz Community - Recent questions and answers in Cocos2D-X

Answered: Unable To Receive e-mail Through Email Services.

Wed, 22 Nov 2017 11:28:11 +0000

Hello,

Greetings!!!

Could you please set the port no. 587 instead 465 in your email configuration setting? and let us know if you are still facing this issue.

We will be happy to help you.

Regards,

Priyanka Singh

App42 Team

Answered: When update push plugin using FCM for Cocos2dx?

Thu, 23 Mar 2017 07:02:06 +0000

Hi,

As of now, you can go ahead with your development using GCM. We are working supporting FCM APIs for the same and will update you once it is live for public use.

Please let me know if you have any further queries.

Thanks.

Answered: cocos2dx v3.14 app42 "_curl_easy_cleanup" Undefined symbols for architecture armv7 error

Wed, 11 Jan 2017 07:14:00 +0000

Hi,

We have tested the App42Cloud SDK on Cocos2dx version 3.12 as of now. Let me check the SDK at Cocos2dx 3.14 and will update you for the same.

Thanks.

Answered: apple reject because iOS 10.2 on Wi-Fi connected to an IPv6 network. with cocos2d-x

Wed, 04 Jan 2017 08:19:21 +0000

Hi,

We have used cURL available in cocos2dx to create server requests. Let me check the same at my end and will update you for the same as soon as possible.

Thanks.

Answered: How to Increase part of Json Document data?

Wed, 02 Nov 2016 07:14:56 +0000

Hi Brown,

If we understood your query correctly then you want to increase one key with some value in a method call? If correct, then we have a way where you can share the document Id, key and the value that how much you want to increase. Our server will update that key value from the backend. And for this, I have recorded your request to provide the code snippet and new SDK which contain that API and it will be available in next release which is on 15th November. Once the SDK will go live, will update this thread as well.

Let me know if any other help required from our end. We are happy to help you!

Regards,

Himanshu Sharma

Answered: Getting started using Cocos2dx

Wed, 12 Oct 2016 05:55:15 +0000

Hi Ken,

Please have look at this getting started page of our App42_Cocos2dx_SDK. You just need to add the cpp files you get inthe zip file in your project. The only dependency is cURL library which already comes in Cocos2dx bundle.

Please let me know if you have any queries.

Regards,

Rajeev

Answered: Best example of saving user data using Cocos2dx

Mon, 10 Oct 2016 08:29:03 +0000

Hi Ken,

The App42_Cocos2dx_SDK packages comes with sample which has test cases for all the APIs. You can find the same in our github repo. You open this link and search for createUserWithCustomData method which has the exactly your requirement.

In createUser API, user name and email address both are must. However, you can use the email address for the both the fields.

Let me know if you have any further queries.

Regards,

Rajeev

Answered: Cocos2DX sdk have any function to convert from string representation to seconds?

Tue, 16 Aug 2016 04:19:50 +0000

Hi Kirill,

As of now, you can get the time in string format from the SDK. But you can convert the same using methods suggested here: http://stackoverflow.com/questions/4137748/c-converting-a-time-string-to-seconds-from-the-epoch .

Please let me know if you have any other queries, I will be happy to help you.

Regards,

Rajeev

Answered: Timer service. Is server time fixed?

Sun, 14 Aug 2016 09:45:15 +0000

Hi Kirill,

GetCurrentTime API of TimerService returns time in UTC time zone. So, it will be same across the globe.

Let me know if you have any other queries.

Regards,

Rajeev

Answered: Cocos2D-X Android setup instructions!

Tue, 14 Jun 2016 20:49:12 +0000

Hi Ozden,

Please go through this getting started page to get started with our SDK for Android. Please let me know if you have any queries.

Thanks.

Answered: Custom code sometimes not working

Fri, 10 Jun 2016 07:06:35 +0000

Hi Smit,

Could you please share the exception message you are getting in this case? Also, please share the API_Key and custom code name on support@shephertz.com.

It will help us to debug the problem.

Thanks.

Answered: Apple rejects our app because of no IPv6 support in App42Cloud!

Fri, 10 Jun 2016 04:36:07 +0000

Hi Ozden,

We have taken it on highest priority and team is looking into it. I will update you on the same as soon as team finishes the changes at our end.

Meanwhile, could you please share the response you got from apple so that we can be more specific towards the problem.

Regards,

Rajeev

Answered: User can't connect if system time is wrong

Sat, 09 Apr 2016 17:45:22 +0000

Hi Kirill,

Could you please try disabling Replay Attack Protect option from AppHQ Dashboard(AppManager->Settings).

If the issue continues, please let me know the API which is giving this error? If possible, please share the exception you are getting.

Thanks.

Answered: BuddyService questions.

Fri, 01 Apr 2016 12:12:10 +0000

Hi Kirill,

Team is looking into your all requirement and if there is any issue in that, will resolve it our end.

We will update you very soon on this.

regards,

Himanshu Sharma

Answered: Buddy Service question.

Thu, 31 Mar 2016 10:48:43 +0000

Hi Kirill,

Please find my answer inline for your query:

Can i retrieve all sended friend requests?

Ans: As of now, it's not possible. However if it is required then you can maintain it easily in the storage service with repect to user. Let me know in case you need any help while integrating this.

Where i can see all buddy requests with usernames and messages?

Ans: You can fetch users message/request using the API. Please have a look at this link for more details.

Can i cancel my friend request?

Ans: Yes, you can. Click here for code snippet.

If i add to ban list user who sent me fried request. This request will be automaticaly removed?

Ans: Yes, if you block any users then the request will automatically removed.

Let me know if you have any other question, I will be happy to help you!!

Regards,

Himanshu Sharma

Answered: addOrUpdateKeys question

Wed, 30 Mar 2016 09:05:33 +0000

Hi Kirill,

Updating an element in JSONArray like which you shown in the example is not available. Using the addOrUpdateKeys method will update the whole value of key "array" in case you send [5,6] from the request. In order to do this, you need to call the fetch method first to update the document. Using the fetch method, you have the JSONArray in which you can append new values and update it to the document.

Let me know if it helps.

Regards,

Himanshu Sharma

Answered: saveOrUpdateDocumentByKeyValue issue.

Fri, 25 Mar 2016 18:46:26 +0000

Hi Kirill,

It will call parallelly according to the call. However the difference between both method is, in saveOrUpdateDocumentByKeyValue method will add document in case of there is no records against the key value which you passed in method call.

Let me know if you still have any concern.

I will be happy to help!!!

Regards,

Himanshu Sharma

Issue with custom code.

Thu, 24 Mar 2016 15:08:57 +0000

Hello! I deploy .jar file with my custom code and try to call it. After some time of loading i get error "Something went wrong". Then i try to call this code from Cocos2dx API ang get timeout error. But when i debug this code in eclipse it runs actualy as i expect. I have another deployed .jar files, and they run successfuly from Dashboard, Cocos2dxAPI. What i'm doing wrong?

I put log at first line of execute method and don't se output in my dashboard. This means that my custom code even not invoked. Why?

Answered: Is it possible to remove element from JSONArray ( java )

Wed, 23 Mar 2016 05:01:50 +0000

Hi Kirill,

Could you please elaborate this question more? If possible then please share an example. It will help us to provide better support to you.

Regards,

Himanshu Sharma

Answered: Get full list on app error codes.

Mon, 21 Mar 2016 16:10:37 +0000

Hi Kirill,

You can find list of error codes in the end of every service like one shown here.

Let me know if it helps.

Regards,

Himanshu Sharma

Answered: Two questions about data update.

Sat, 19 Mar 2016 19:49:38 +0000

Hi,

Please find my answer inline for your query:

Ques: I know that API has function StorageService::AddOrUpdateKeys. But this function has argument objectId. Can i update some keys of object by querry?. UpdateDocumentByQuery will remove not updated fields.
Ans: As of now there is no such method where you can add or update some keys based on query. You can update the whole document by using any update method of Storage service.

Ques: I know than wi can add additional data when signup or auth user. Can i update additional user object?

Ans: Yes, you can update through addOrUpdateKeys method.

Let me know if you need any other help while using App42 SDK. I will be happy to help!!!

Regards,

Himanshu Sharma

Answered: How to send push notification from custom code?

Sat, 27 Feb 2016 06:59:22 +0000

Hi,

You can use service class to initialize your app credentials inside custom-code and send push to your app users. You can write any logic on the top of the custom code and yes we do have another example as well. Please have a look at this link in which Custom code is written for fetching the user profile from Google, Facebook, GitHub etc based on their access token.

Please have a look at above mentioned custom code and let me know if you required any help from my side.

We will be Happy to assist you!!!

Regards,

Himanshu Sharma

Answered: How to update and delete Avatar? cocos2d-x

Tue, 23 Feb 2016 05:48:55 +0000

Hello Smit,

As of now it is not available in App42_Cocos2dx_SDK, but we have taken your request and it will be available 26th Feb. I will also update this thread once it is available.

Thanks.

Answered: app42 Couldn't resolve host, NO result from proxy

Thu, 31 Dec 2015 07:31:21 +0000

Hello Smit,

This issue may occur if you have not added the internet permission in your android manifest.xml file.

Let me know if this is not the case.

Thanks.