Shephertz Community - Recent questions and answers in Work In Progress

Answered: Cant join a room

Sat, 28 Mar 2020 21:01:36 +0000

The solution was that the client that is creating the room also needs to join and subscribe it!

Otherwise the room is not available to other clients!

Answered: Flash Api Crete Room Error

Tue, 25 Feb 2020 13:46:15 +0000

Isn't there anyone to help me? Please

Answered: send a move while not passing the turn

Mon, 24 Sep 2018 13:42:22 +0000

Hi Omer,

This overloaded method is available if you want to implement custom turn management logic instead of using default one.

To use it first you have to tell the server that you are not going to use default turn management logic while calling stratGame API. startGame APi also has a overloaded method which will ask you two more parameter, which is as follows:

public void startGame (bool isDefaultLogic, String nextTurn)

You dont want to use default logic then pass first parameter as false and second parameter as the user name whose turn will be first just after starting the game.

Then you can go ahead the sendMove API with the nextTurn parameter to set the next tturn every time a move is sent by the current user.

I hope it helps.

Thanks.

Answered: error at unity webgl sample

Wed, 05 Sep 2018 07:57:35 +0000

Hi Khaled,

Apologies for the late reply.

Please download the updated dll from here and try.

If you the problem continues then please share the Unity version which you are using right now.

Thanks.

Answered: where can i see Start Activity and End Activity time spend ?

Tue, 21 Aug 2018 16:09:34 +0000

I find It in App42 MA -> Insights -> Avg Session

Answered: Incorrect Device/OS detection

Tue, 21 Aug 2018 08:17:29 +0000

Hi,

I have forwarded this to development team and will update you asap on this.

Thanks.

Answered: getting Failed to generate v1 signature wen adding sdk to project

Wed, 23 May 2018 05:08:15 +0000

Hi Danny,

Could you please provide some more details? For example, which SDK you are using, Code snippets, exception message etc.

It will help us to understand the issue you are facing.

Thanks.

Answered: no-English problem: I got '????' when I fetch userName which is saved in Chinese.

Thu, 18 Jan 2018 07:44:02 +0000

Hi Alex,

Greetings!!!

You can use the Base 64 Encode and Decode technique, where you have to encode your Non-English character before you are going to save/update. For fetching this record back you have to decode back this encoded data. This is directly supported by our SDK.

For getting more detail please have a look at 10th point in this link.

In case if you have any other queries please do feel free to reach out to us. We will be happy to help you.

Regards,

Priyanka Singh

App42 Team

Answered: I want to know how can I add multiple checks like where conditions in NoSql to get the date

Mon, 15 Jan 2018 07:31:56 +0000

Hi Akash,

Please use findDocumentByQuery method to get the data based on multiple conditions. In case you need any other help, please feel free to let us know.

Regards,

Himanshu Sharma

Answered: Leaderboard Tutorial

Mon, 04 Sep 2017 13:54:16 +0000

Hi David,

Thank you for reaching out with us!

Please have a look into this tutorial of getting started , it will help you to integrate leaderboard in Unity with Facebook .

For getting more details please have a look into this blog. In case if you have any other queries please do feel free to reach out with us.

We would be happy to help you out!

Regards,

Priyanka Singh

App42 Team

Answered: sent chat api not working

Wed, 11 Jan 2017 08:50:06 +0000

Hi Tomstom,

Greetings from ShepHertz!!!!!!!!!

Here are the scenario those will work in sendChat API.

To receive Chat message, you need to subscribe to that room.
To send Chat messages, you need to join the room
To achieve receive and send functionality you need to join and subscribe the room

Let me know if it helps.

Thanks

Vishnu Garg

Answered: How to send custom data to a dynamic room ?

Wed, 04 Jan 2017 10:32:31 +0000

Hi Jishnu,

Greetings!!!

You can use sendChat API to send quiz data to a room or you can also send the same from AppHQ dashboard..

Let me know if more queries are concern.

Thanks

Vishnu Garg

Answered: Unable To Create Dynamic Room Android

Mon, 02 Jan 2017 11:14:57 +0000

Hi Jishnu,

Greetings from ShepHertz!!!

Here are the steps you can follow to achieve the goals.

Connect With AppWarp using Coonect API and you will be getting callback in onCoonectDone.
Once you will be successfully connected with AppWarp, use JoinRoom API to join a room if already created.
Either you will get a success result in onJoinRoomDone callback of RoomListener or if not get succes you can call createRoom API here for creating Dynamic room on server as there is no room. you will be getting callback in onCreateRoomDone in ZoneListener.
Once Room is created you need to join the room with roomID you will be getting in onCreateRoomDobe method.
Once players able to join the rooms you can start your game play based on your logic.

Let me know if more queries are concern.

Thanks

Vishnu Garg

Answered: Compatability with Photon server

Sat, 03 Dec 2016 19:50:39 +0000

Hi Vishal,

Thanks for your valuable feedback.

For Photon Server, which language you were using? Could you please help us with more information regarding the platform, language, SDK if any?. It will help us to provide the relative links and better support to you.

Regards,

Himanshu Sharma

Answered: 2nd time in onUserResumed and Paused i got id value is zero .why?

Tue, 22 Nov 2016 07:40:11 +0000

Hi,

Apologies for late reply.

in both onUserPaused as well as unUserResumed

I have checked this scenario at my end and it is working fine. I tried it multiple times and evry time i got following:

User Name = Challenger

Location ID = 879789365

isLobby = 0

in both the notifications onUserPaused as well as unUserResumed received second player end.

Could you please share the values of all three fields in your case?

Regards,

Rajeev

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Answered: Is there any updated tutorial of AppwarpS2 and unity

Tue, 25 Oct 2016 09:09:16 +0000

Hi Pratik,

The demo was created that time and the blog was written for the same. But you can still follow this tutorial as the APIs in the client SDK are same. You can try the sample at your end and feel free to contact in case you have any queries.

I will be happy to help.

Regards,

Rajeev

Answered: once Disconnect ,not able to Connect again until the RecoveryAllowance time is not completed

Tue, 18 Oct 2016 06:09:29 +0000

Hi,

RecoverConnection API is used to recover connection if disconnected through any interupt i.e. phone call, network problem.

Whenever you call disconnect API, it leads to the deletion of user session from server side even if you are using setRecoveryAllowanceTime API.

Please let me know if this is not the case.

Regards,

Rajeev

Answered: How do I tell AppWarp that my username is X? So someone can warpClient.connectWithUserName(X);

Sat, 02 Jul 2016 17:51:07 +0000

Hi Rahul,

Greetings!!!!!!

Yes, If you want to connect with AppWarp you shold use warpClient.connectWithUserName(yourusername) API.

MeanWhile If your friend is also want to connect with AppWarp he should use

warpClient.connectWithUserName(friendUsername) with different client. You can call

getOnlineUsers() API, in Callback you will get all connected users. And you can validate that your friend is connected or not.

Let me know if you have more queries.

Thanks

Vishnu Garg

Answered: Structure of multiplayer game

Sun, 01 May 2016 13:16:22 +0000

Hi,

Thank you for the appreciation.

If you are building an Asynchronous Multiplayer game then you can have a look at our ebook which explains how to make the same using App42 Cloud APIs Push Notification and Storage service. It explains the matmaking based on facebook friends as well as random users.

You can Push Notification to send move to the opponent and Storage to store the game data which can be loaded in the game whenever required in the game.

If you are making Synchronous Realtime multiplayer game then you can use AppWarp. AppWarp provides ready made matchmaking logic, room management, realtime data communication between connected players and many more.

Let me know if you have any other queries, i will be happy to help you.

Thanks.

Rajeev

Answered: Room Creation Failed in AppWarp S2 server

Sun, 10 Apr 2016 17:43:00 +0000

Hi,

Could you please provide some more detail like code snippet you are using creating room? It will help to debug the problem.

Thanks.

Answered: IOS Build failed on Unity

Tue, 29 Mar 2016 11:09:34 +0000

Hi Hemant,

Have you enabled bytecode stripping level through Unity? If yes, then please remove it and try again building your app. If you still face any issue then please share your sample project source code with us. It will help us to provide better support to you.

Regards,

Himanshu Sharma

Answered: App42&AppWarp Performance Questions

Mon, 21 Mar 2016 12:57:35 +0000

Hi,

Please find my answer in-line for your query:

1. How App42&AppWarp performance is effected by "instantaneous active users" (25.000 instant online users for example)?

Ans: Our systems are deployed in scalable environment transparent to end users. In case of high traffic, System will scale itself to meet the high traffic requirement. But having said that in case of our multitenant solution, SLA is best effort. For customers like you who want committed SLA, we do have option for dedicated deployment as well.

In case of storage, we implicitly take the measure to optimize the same. we also support customized indexing on your data.

2. From another perspective to question 1: How App42&AppWarp performance is effected by "instantaneous number of query to the server"? Is there a bechmark like this one: http://appwarps2.shephertz.com/dev-center/deployment/benchmarks/#private-message-test-light

Lets think about that, 25.000 online active users make a query to server to fetch something at the same time. Will server response to all of these individual queries in a meaningful time(1-2 seconds)?

Ans: As answered in the first query, the system will adjust itself to meet the high traffic requirement. Server response to all of the individual queries will remian same.

But at the same time, it is designed to serve the calls to our servers as per the package subscribed. For example, If you are subscribed for Large ($199/month) package which has a quota of 40 million API calls and once your API calls has crossed the specified limit to certian extent, you will just be charged for the extra API calls. In case of extra API calls are too high, we recommend the user to upgrade to higher plan.

NOTE: If you have a requirement of high number of API calls, you will have to get the Burst limit increased by sending your requirement to App42 Team.

3.How App42 "response time" performance is effected by "Fullness of a collection"? Forexample: We have a custom collection that stores users game data. There are 10 elements in this collection right now while we are testing and response time of server is ok(1-2 seconds). But what if there are 10M element in this collection? Response time will be still 1-2 seconds? These answers will be very important not only for us but also all of your potetntial users. Thanks.

Ans: Response time to fetch the data from a collection depends on the query being executed and data inside the collection. As answered in first query, System has been optimized in such a way that it would take the minimum time possible and it is also possible to run customized indexing on the huge data inside the collection.

Please let me know in case you have any concern. I will be happy to help!!!

Regards,

Himanshu Sharma

Answered: How to solve the situation?

Thu, 10 Sep 2015 06:59:04 +0000

Hi Devang,

Can you please share your code snippet of Appwarp inititalization, Connect and onConnectDone methods?

It will help us to debug the problem.

Also, it would be good if you could share the source of this error, within your script.

Let me know if you face any problem.

Thanks & Regards,

Sumit Balodi

Appwarp Support Team

How to configure push notifications to be sent to my unity application from my server?

Thu, 27 Aug 2015 07:10:32 +0000

Hi,

I was going through your documentation on Push notification. I have successfully confiugured my unity application on Google play and Google Developer Console. I have recieved notifications from your sample app using SendMessagetoAll and SendMessageToUser. I have also sent messages to your sample app from APPHQ console. All of this is working quite smoothly. I would like to know how to configure messages to be sent from my own server usig php code. Is there any documentation related to this?

Thanks,

WorldCricMan

Answered: Dynamic Room Gets Killed Automatically Before 60 minutes.

Tue, 25 Aug 2015 11:44:40 +0000

Hi,

Can you please share your API_KEY on support@shephertz.com? It will help us to debug the problem.

Thanks.