Shephertz Community - Recent questions and answers in Announcements

Answered: shephertz login site down

Thu, 03 Aug 2023 14:47:20 +0000

what are you having trouble logging in, let us know so we can help you.

flappy bird

Answered: Support Godot engine

Thu, 03 Aug 2023 14:43:51 +0000

i think so too, it's much easier to use GDScript than c++ it will help you to easily deploy the work quickly, save time

eggy car

Is this company still running ?

Thu, 12 Aug 2021 14:20:08 +0000

Hello, I am just wondering if ShepHertz is alive and well as i have noticed some of the SDKS have not been updated in years and the fourms have very little activity. we are about to start a new project and wondering if shephertz is sitll a good option. Thank you for your time, Reagrds

Answered: I created a room. Now, how do I get its roomid?

Tue, 29 Dec 2020 20:51:59 +0000

I know this is a little late. But what I did, was I used a property as a key.

Dictionary<string, object> dict = new Dictionary<string, object>();

dict.Add("CODE", randS);

MyClient.CreateRoom(name, owner, maxUsers, dict);

As you can see, I used a dictionary to add a CODE key.

Next I used the next line to search for rooms with specific propetys, aka which for now would only be CODE.

MyClient.GetRoomWithProperties(dict);

Now you can use a ZoneRequestListener to get the actual room id. Below is a onGetMatchedRoomsDone method. This is run whenever GetRoomWithProperties is run. I used a bunch of comments to explain the below code more

public void onGetMatchedRoomsDone(MatchedRoomsEvent matchedRoomsEvent)

{

RoomData[] rdArr = matchedRoomsEvent.getRoomsData(); //return the data of all the rooms

if (rdArr.Length > 0) //if the array is longer than 1 we found at least one room

{

Console.WriteLine("Found rooms");

String roomID = rdArr[0].getId(); //I'm still early in development, so for now I'm just assuming I got one room.

//You could check here to see if you got more than one room which in that case throw an error or something.

WarpClient.GetInstance().JoinRoom(roomID); //Now you can join the room based on the ID.

}

else

{

Console.WriteLine("Can't find rooms");

}

I hope this helps, it's been over a year since OP asked, so maybe someone else who needs help will stumble upon this. I'm pretty new to App warp, so there may definetly be a better way to do this.

I can't initialise Appwarp in cocos2d-x Project

Tue, 19 Jun 2018 14:24:39 +0000

//This is how i am trying to initialise this.

void GameLayer::connectToAppWarp()
{
        AppWarp::Client::initialize(APPWARP_APP_KEY,APPWARP_SECRET_KEY);
        AppWarp::Client::getInstance()->setRecoveryAllowance(60);
        AppWarp::Client::getInstance()->setConnectionRequestListener(this);
        AppWarp::Client::getInstance()->setNotificationListener(this);
        AppWarp::Client::getInstance()->setRoomRequestListener(this);
        AppWarp::Client::getInstance()->setZoneRequestListener(this);
        playerName = (isFirstPlayer ? "hero" : "monster");
        AppWarp::Client::getInstance()->connect(playerName);
        isFirstPlayer = !isFirstPlayer;
}

// I am getting this error.

Undefined symbols for architecture x86_64:
"AppWarp::Client::initialize(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >)", referenced from:
GameLayer::connectToAppWarp() in GameLayer.o
ld: symbol(s) not found for architecture x86_64
clang: error: linker command failed with exit code 1 (use -v to see invocation)

Answered: GDPR Documentation

Mon, 28 May 2018 07:26:00 +0000

Hi Mark,

Apologies for the delayed response.

We have updated our policies with respect to GDPR compliance. The complete information can be found here.

Please let me know in case of any further queries.

Thanks.

Answered: Is Local Play Supported

Wed, 02 May 2018 08:17:50 +0000

Hi Yazan,

Greetings!!!

Our AppWarp service works on WAN, not on the LAN. That's why it is not supporting to play the game locally.

In case if you have any other queries please do feel free to reach out to us.

We will be happy to help you.

Regards,

Priyanka Singh

App42 Team

Answered: Appwarp GDPR ready?

Mon, 30 Apr 2018 12:39:30 +0000

Hi,

AppWarp does not store any type of user data on the server so GDPR complience should not apply in this case. However, our team is already working on creating the compliance documents for GDPR, which wil be published soon.

I will update you once it will be published on our website.

Meanwhile, if you have any further query, please do let me know, I will be happy to help.

Thanks.

Answered: Upcoming European Data Security Guideline at May, 25th 2018

Tue, 10 Apr 2018 08:46:00 +0000

Hello Priyanka Singh,

first of all I would like to state that I find your product cool and very professional.

And many thanks for your answer, but my question is from more formal nature: Securing user data by ACL technology is the one thing - but it's not sufficient to fullfill the European Data Security Guideline 2018. Now, to cut a long story short: this guideline forsees, that every part of an IT-Service (App or the underlying third party services - like i.e. App42, Flurry, Google, Apple iCloud) - who manage individualized personal user data (i.e. names, addresses, eMail etc) must ensure complete data transperency what and how they're doing things with the data (thanks to Facebook ) . And without the dedicated consent of the user, such companies are not allowed to sell any of this data. All this things are now handled by this guideline and all IT-companies or indie developers like me - must have a Privacy Policy which refers to it. Apple, Google, Dropbox, Flurry have already adjusted their guidelines to fullfill requirements.

Therefore I need also a reference to AppShepertz Privacy Policy to incoporate this reference into my Privacy Policy. Believe me, here in Europe, but also in the US most companies and indies have underestimated that thing (me too)... and now they all are in a complete trouble to match the due date May 25th.

Best regards

Werner

Answered: where i see my app api calls count?

Mon, 29 Jan 2018 09:40:23 +0000

Hi Happybabyhame,

You can see your api count in the App42 Cloud API dashboard. Please follow the below steps for the same:

Login to AppHQ Management Console
Select App42 Cloud API - > App Manager - Dashboard

P.S API count shows in dashboard for last day.

Regards,

Himanshu Sharma

Answered: Email service not working for me

Wed, 29 Nov 2017 06:19:14 +0000

Hi,

Greetings!!!

Could you please let us know which port no. are you using in email configuration setting? If you are using the port no.465 please replace it with port no.587.

If you are still facing any issues please do feel free to reach out to us.

We will be happy to help you.

Regards,

Priyanka Singh

App42 Team

Answered: Session id not valid / bad request ?

Wed, 15 Nov 2017 06:15:14 +0000

Hi,

If we are correct then you are getting the session id by using user/session service and the session which you are using is in invalidated. If you want to verify the session of the user on the server, then please use this method(http://api.shephertz.com/app42-docs/session-management-service/#get-session-create ) which will give the session id which exists on the backend,

Please have a look into it and let me know if you still face any issue.

Regards,

Himanshu Sharma

Answered: Does Shepherds will create the game for me or I have to do it my self?

Thu, 10 Aug 2017 06:47:53 +0000

Hello Marcello,

Greetings!!!

We provide backend services for your game on cloud.

You can use our AppWarp product, which is a RealTime and Turn Based multiplayer gaming platform. It helps you to create MMO games with real-time communication, Matchmaking and Room Properties along with Connection Resillency.

For using our services you don't require any previous knowledge or skills, but you should have the game development knowledge on the platform(Android, iOS etc) on which you are planning to make your game.

If you have any other queries please let us know.

We will be happy to help you.

Answered: Corona Sdk multiple notification listeners

Sun, 09 Jul 2017 07:26:39 +0000

Hi,

Could you please share the source code you have implemented to create new notification listener which is not working?

It will help us to understand the problem you are facing.

Thanks.

Answered: Why whenever 2nd User enters the game,the existing user get two notifications of that user?

Wed, 05 Jul 2017 06:58:42 +0000

Hi,

Greetings!!!

Could you please let us know, in which callback function you are facing this problem of getting two notification to the user.

It will help us to provide better support to you from our end.

Answered: GeoService Return

Thu, 29 Jun 2017 09:55:53 +0000

Hi Sebastiao,

Greetings!!!

As of now, we do not provide any API in Geo Service which return single Marker Name, If you want to achieve this functionality you can use Insert Json With Geo Tag API in Storage Services in which you can fetch the documnent associated with single Geo Tag on query basis.

In case if you have any other queries please let us know.

We will be happy to help you.

Answered: Users are not logging Out from appwarp server.

Fri, 23 Jun 2017 12:07:53 +0000

Hi,

We have checked the server from our end everything is fine.

Could you please share your API_Key so that we can further look into it.

Thanks.

Answered: Login to Management Console via Shephertz Account often fails

Thu, 22 Jun 2017 05:29:53 +0000

Hi,

Greetings!!!

Apologies for the inconvenience.

Yesterday, there was some issue in our platform. Now, it's completely resolved from our end. So could you please check the same at your end and please let us know if you are still facing this issue.

We will be happy to help you.

Answered: Message limit for testing

Mon, 27 Mar 2017 06:50:38 +0000

Hi there Nick,

Greetings from ShepHertz!

Our free plan limits does allow you to use up to 2 Million messages for a trial period of 1 month while you develop your app and test ShepHertz platform services.

Could you further elaborate on your estimated usage for number of messages? I might be able to help you better then?

Feel free to contact me at nailesh.nebhnani@shephertz.com and I am happy to further assist.

Regards,

Nailesh Nebhnani

Answered: Send question to room Android quiz app (AppwarpS2)

Wed, 08 Feb 2017 08:42:17 +0000

Hi Jishnu,

Greetings from ShepHertz!!!!!

There are many ways to achieve this it again depends on your game busniess logic how you want to achieve this.

You can use gameRoom.BroadcastChat function in your RoomAdapter to send questions to all the users in the game.You can write it in onTimerTick function. Player can answer using RoomRPC API so that you can record the same on the server.
You can also send questions to specific user using iUser.SendChatNotification function to send questions to a specific user and using RoomRPC you can record the answers.
You can use only RoomRPC API to send question and for answers on server. You can create to function for that and player can call accordingly.

Let me know if it helps.

Thanks

Vishnu Garg

Answered: Hi, is the quizup-like app only for Windows Phone? Does it support iOS/Android? :)

Sat, 28 Jan 2017 07:33:27 +0000

Hi,

The sample is made for Windows platform. You can go ahead and replicate the same for other platforms too. AppWarpS2 server works for multiple platform including iOS, Android, Windows etc. You just need to integrate our client side SDK into your project.

Let me know if you have queries, I will be happy to help.

Thanks.

Answered: How can i make a timeline / post system ?

Thu, 15 Dec 2016 17:13:37 +0000

Hi,

You can use Storage Service of App42 Cloud API to save or get the timeline data from cloud. You can save all the post related data such as Likes, Comments, Message etc as JSON in key value format. You can even add userID to the doc to uniquely identify the doc while querying for the user's timeine docs.

Please have a look at above tutorial links and let me know if you have any queries, I will be happy to help you.

Thanks.

Answered: suddenly MyCustomCode build failed

Mon, 05 Dec 2016 10:15:53 +0000

Hi,

Could you please deploy the custom code through AppHQ Management Console and let us know if you still face any issue.

Regards,

Himanshu Sharma

Answered: how to get specific data from cocos2dx App42CustomCodeResponse?

Tue, 22 Nov 2016 07:47:40 +0000

Hi,

Apologies for late reply,

In custom code, we give the response returned from the custom which you have written that can be fetched as follows:

customCodeResponse->getBody().c_str();

This will give json string which you need to parse to get the inside fields.

Please let me know if you have any queries.

Regards,

Rajeev

Answered: Once onUserResumed() invoked all the user in the lobby start getting all notification ,who are not in the current room

Thu, 17 Nov 2016 06:05:28 +0000

Hi,

onUserResumed will be received by the subscribers of the user's current location. For example, if user is in lobby then lobby subscribers will get the notification and if user is in room then room subscribers will get that notification.

Also, could you please let me know which SDK you are using? You can also check the isLobby flag which you get onUserResumed callback and share.

Regards,

Rajeev

Answered: reconnectivity issue ,sometimes recovered sometimes give badrequest error

Sat, 22 Oct 2016 10:08:37 +0000

Hi,

Could you please share the code snippets for onConnectDone callback?

It will help us to understand the problem you are facing.

Regards,

Rajeev

Answered: How can I use appwarp / appwarp 42 with flash pro?

Thu, 22 Sep 2016 12:30:03 +0000

Hi,

This is already answered in a thread on support.

Please let me know if you have any other queries.

Regards,

Rajeev

Answered: internet rechability

Tue, 16 Aug 2016 11:35:43 +0000

Hi Bhardwaj,

Could you please provide some more details regarding your query? It will help us to understand the query in better way.

Regards,

Rajeev

Answered: sendchat() doesnt do anything, not even getting callback

Tue, 02 Aug 2016 04:27:02 +0000

Hi EnthuGame,

Greetings!!!!!

While calling sendChat API in AppWarp you will be getting callback in onChatReceived method of NotifyListener. You need to add it using addNotificationListener API.

If you have already added Notification Listener on your WarpClient, then please share more details that can help us to trace the exact problem like which SDK you are using.

Let me know the details.

Thanks

Vishnu Garg

Answered: Failed build the Push Notification for iOS project

Sun, 26 Jun 2016 14:02:55 +0000

Hi,

To integrate iOS push notification, you just need to use the plugin folder from this repo in your project. You can also go through this blog for more info about the integration.

I will also check this sample and update you as soon as possible.

Regards,

Rajeev

Answered: How to send push notification after custom time of inactivity?

Sat, 25 Jun 2016 19:29:01 +0000

Hi,

You can use our Marketing Automation product to achieve this. You need to create campaigns using the segments based on events made by users. For example, you can send push to the users who have done AppSession-End but not done AppSession-Start within some hours. Please have a look at our tutorials for more details about Marketing Automation.

Let me know if you have any further queries.

Regards,

Rajeev

Answered: Sometimes push notifications don't come

Fri, 24 Jun 2016 06:52:13 +0000

Hi Xero,

Greetings!!!!!!

Sometime there may be a delay form Google side, so you can receive the same after a time interval.

We have recently updated our sample application with following enhancements.

You will be able to send extra data as Json format.
You can also configure for No notification in Bar if application is opened.
It will be able to show Notification if application is fully closed.

Please download latest Unity Push Sample.

Let me know if you have any queries regarding this.

Thanks

Vishnu Garg

Answered: How to increase the push badge when we push to a group in ios

Thu, 23 Jun 2016 08:50:34 +0000

Hi Josh,

You can achieve this by setting the badge key on auto increment by passing badge value as "increment" in the push payload.

Let me know if you have any queries.

Regards,

Rajeev

Answered: Problem with custom key for push

Sat, 28 May 2016 18:59:30 +0000

Hi,

Could you please let us know in which platform and SDK you are working on? Also, please share internal logs of App42 method and your custom key, secret key and app name with us at support@shephertz.com. It will help us to provide better support to you.

Regards,

Himanshu Sharma

Answered: GetFacebookProfile Issue

Fri, 27 May 2016 05:36:03 +0000

Hello Waha,

This type of exception occurs when there are some wrong arguments in the method request. So could you please check and let me know what are logs you are getting at the time of calling this method? It will help me to provide better support to you.

To print internal logs, put the below line of code just after the key initialization:

App42Log.SetDebug(true);

Regards,

Himanshu Sharma

Answered: You changed app42 pricing plan?

Fri, 13 May 2016 05:44:19 +0000

Hi Hackan

We have added several new features and upgraded the infra for better performance which will compensate for $100 hike. We have not increased the pricing but have introduced a new pricing plan for $300 with more features and retired $199 plan.

But still if you are an old registered user of the platform and you have some pricing question, you can get in touch with your Account Manager and he will help you answering them.

Regards,

Himanshu Sharma

Answered: how can i find get all hero data?

Thu, 12 May 2016 07:35:30 +0000

Hi,

Yes , there is a limitation on the number of documents which can be fetched in single go. You can use findDocumentsByQueryWithPaging API to get the data page-wise.

Please let me know if you have any other queries.

P.S. Max 100 records are allowed to find documents from App42 database in all methods.

Thanks.

Answered: How to create tokens for custom authentication?

Tue, 10 May 2016 05:52:37 +0000

Hi,

You can use session id to manage the session on Android device. How? At the time of authenticating the user, you have the session id in method response which you can save in local storage. Once you save the session id successfully, you can put the validation on the login screen. If session id exists then login into App else move him/her to a login screen.

Let me know if it helps.

Regards,

Himanshu Sharma

Answered: I follow the link to download AppWarp JS SDK but I can't find it. Could you please told me where can I find it?

Wed, 16 Mar 2016 05:40:13 +0000

Hi MTense,

Will you please try it again. You can Download HTML5/JS SDK from here.

Let me know if you face any problem.

Thanks

Vishnu Garg

Answered: AppWarpS2 server Deployment fail

Sun, 08 Nov 2015 05:50:03 +0000

Hi,

There was some issue from the backend while deployment.

Problem has been resolved now. Could you please check and confirm if you are able to deploy it or now?

Thanks

Vivek Soni

Answered: AppWarpS2 JoinRoomWithProperties error code 1

Fri, 06 Nov 2015 13:41:41 +0000

Hi,

Can you please provide the code snippet of handleAddUserRequest() function that you are overriding on AppWarpS2 side.

It will help us to trace the exact problem you are facing.

Let me know.

Thanks

Vishnu Garg

Answered: Bad_Request connection error in Unity

Thu, 05 Nov 2015 06:43:36 +0000

Hi,

Error code 4 comes if the parameter passed in the request is invalid. In case of connect API, it might come if the userName passed is null or empty. Also if you are already connected on this device and trying to connect again then error code 4 will come.

Please check and let me know if this is not the case.

Thanks.

Answered: Getting App42BadParameterException half a time on same request, same input data. What might be the problem?

Tue, 22 Sep 2015 12:19:30 +0000

Hi axenoieugen1,

Can you please tell us in which method are you getting this exception. Please write to us @support@shephertz.com, so that we can create a dedicated ticket for your query and handle it as early as possible.

Happy to help you.

Regards,
Nishant

Answered: Change from 3G to WIFI and vice versa causes connection drop

Tue, 08 Sep 2015 04:46:58 +0000

Hi Kiaan,

What is the error code coming on onConnectDone? How much time you have set as RecoveryAllowance?

Also, are you able to reconnect using recoverConnection?

Thanks.

AppWarp S2 new server side sdk release

Tue, 01 Jul 2014 05:12:49 +0000

We've been working on enhancing the server side capabilities. In this update (1.0.9) we have added

* Ability to allow new users to connect with same name as an existing connection (discarding the older one).

Now you will get

handleAddUserRequest in your zone adaptor extension, even if a user with the same name is already connected. You can then control whether you want to accept this (will lead to old user being disconnected) or reject it.

Similarly when you are doing async authentication using the

sendAddUserResponse method of IZone interface, if you decide to send a successful response and another user with the same name is already connected, it will get disconnected and the incoming user will be added.

Earn ShepHertz Discounts on Referrals!

Sat, 08 Mar 2014 02:57:31 +0000

Invite your friends to join ShepHertz Cloud Ecosystem and you get discounts upto $100 on our Subscription Plans. Many more rewards to follow. Your friend also earns $20 of discount on Registration.

Visit

https://apphq.shephertz.com/reference/invite

Introduction to App42 Backend API Forum

Wed, 19 Feb 2014 07:44:42 +0000

We are pleased to announce App42 forum - a place for the App42developer community to learn and share their experiences.

This forum is a friendly place to ask questions and get help from other users on every aspect of App42 backend APIs. A set of forum rules and regulations have been created to ensure that everyone is treated fairly by members, moderators and administrators.

The following are NOT tolerated within the App42 Forum;

a. Discussions on political issues as well as grey areas including but not limited to; religion, race and sex.

b. Spamming, including duplicate threads or posts and advertising.

c. Abuse, threatening or discriminating behaviour.

d. The use of offensive language in any form.

e. Discussions on pirated software or illegal activity.

f. Trolling or off topic discussions.

g. Hijacking threads.

h. Posting personal information of any user.

i. Pointless necro posting.

j. Posting of embargoed or NDA closed beta information.

k. Posting of confidential sales information provided by the sales team.

The do’s

a. Stay on topic – If you want to change the subject, start a new thread.

b. Post in the correct forum

c. Be friendly and helpful

d. Search before you post

e. Add relevant thread titles

f. Good spelling and grammar

g. When posting about an issue include the version of the SDK, platform and environment you are using and machine or device specs.

h. Report Posts – Use these rules to report any violations across the forum. Make sure you provide usernames and an accurate description. This is especially helpful in lengthy discussions.

Introduction to App42 PaaS forum

Mon, 17 Feb 2014 06:57:52 +0000

We are pleased to announce App42 PaaS forum - a place for the App42 PaaS developer community to learn and share their experiences.

This forum is a friendly place to ask questions and get help from other users on every aspect of deployment using App42 PaaS. A set of forum rules and regulations have been created to ensure that everyone is treated fairly by members, moderators and administrators.

The following are NOT tolerated within the App42 PaaS Forum;

a. Discussions on political issues as well as grey areas including but not limited to; religion, race and sex.
b. Spamming, including duplicate threads or posts and advertising.
c. Abuse, threatening or discriminating behaviour.
d. The use of offensive language in any form.
e. Discussions on pirated software or illegal activity.
f. Trolling or off topic discussions.
g. Hijacking threads.
h. Posting personal information of any user.
i. Pointless necro posting.
j. Posting of embargoed or NDA closed beta information.
k. Posting of confidential sales information provided by the sales team.

The do’s

a. Stay on topic – If you want to change the subject, start a new thread.
b. Post in the correct forum
c. Be friendly and helpful
d. Search before you post
e. Add relevant thread titles
f. Good spelling and grammar
g. When posting about an issue include the version of the CLI, platform and environment you are using.
h. Report Posts – Use these rules to report any violations across the App42 PaaS Developer Network. Make sure you provide usernames and an accurate description. This is especially helpful in lengthy discussions.

Introduction to AppWarp forum

Fri, 14 Feb 2014 12:19:40 +0000

We are pleased to announce AppWarp forum - a place for the AppWarp developer community to learn and share their experiences.

This forum is a friendly place to ask questions and get help from other users on every aspect of Multiplayer development using AppWarp. A set of forum rules and regulations have been created to ensure that everyone is treated fairly by members, moderators and administrators.

The do’s

a. Stay on topic – If you want to change the subject, start a new thread.

b. Post in the correct forum

c. Be friendly and helpful

d. We have lots of useful documentation and samples available in the dev-center on our site. Go through them before posting.

d. Search before you post and check if your question has already been answered before.

e. Add relevant thread titles and be as specific as you can regarding the scenario or error you are trying to solve.

f. Good spelling and grammar so that all members of the community can clearly understand the question.

g. When posting about an issue include the version of the SDK, platform and environment you are using and machine or device specs.

h. Report Posts – Use these rules to report any violations across the forum. Make sure you provide usernames and an accurate description. This is especially helpful in lengthy discussions.

The following are NOT tolerated within the Forum;

a. Discussions on political issues as well as grey areas including but not limited to; religion, race and sex.

b. Spamming, including duplicate threads or posts and advertising.

c. Abuse, threatening or discriminating behaviour.

d. The use of offensive language in any form.

e. Discussions on pirated software or illegal activity.

f. Trolling or off topic discussions.

g. Hijacking threads.

h. Posting personal information of any user.

i. Pointless necro posting.

j. Posting of embargoed or NDA closed beta information.

k. Posting of confidential sales information provided by the sales team.